Shipping Policy
Shipping Policy – Nazaqat Suits
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At Nazaqat Suits, we aim to provide a smooth and reliable shipping experience for all our customers. All orders are shipped via Shiprocket, India’s leading logistics platform, ensuring fast and secure delivery.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Custom or pre-stitched products may take additional processing time.
2. Shipping Methods
- We ship across India using Shiprocket’s network of courier partners.
- Shipping options and estimated delivery times may vary depending on your location and product availability.
Estimated Delivery Timeline:
- Metro Cities: 3–5 business days
- Tier-2 & Tier-3 Cities: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines are indicative and may vary due to factors beyond our control such as courier delays, weather, or public holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on weight, location, and courier partner rates.
- Occasionally, we may offer free shipping or promotional rates — these will be clearly mentioned at the time of order.
4. Order Tracking
- Once your order is dispatched, a tracking ID will be provided via email/SMS.
- You can track your shipment anytime through the Shiprocket tracking page using the provided tracking number.
5. Delivery Issues
- We are not responsible for delays caused by courier partners, natural calamities, or incorrect address information provided by the customer.
- Please ensure your delivery address and contact details are accurate at the time of placing the order.
- If a shipment is returned due to wrong or incomplete address, reshipping will incur additional charges.
6. Lost or Damaged Shipments
- In the rare case that your shipment is lost or damaged in transit, please contact us immediately
- We will coordinate with Shiprocket and take appropriate steps to replace or refund the product, subject to verification.